Achieved a 40% reduction in test executions per session via a new debugging feature, concurrently saving 23% in cloud infrastructure operational costs.

Challenge

Digibee is a low-code, cloud-native, B2B SaaS (iPaaS) that helps enterprises quickly build and manage complex integrations. Users and consultants struggled to understand their integrations' execution paths, complicating troubleshooting and hindering the ability to pinpoint error origins. This impacted the delivery of robust, reliable integrations at scale, ultimately staining the company's credibility.

Role

As Head of UX, I assumed the interim Product Designer role for a pivotal squad after a key departure. I focused on spearheading a competitive debugging like feature, by leveraging my Engineering + UX background, competitive analysis, usage data and strong team collaboration.
Cost savings
Cut operational costs for cloud infrastructure by 23% in test execution scope, significantly impacting one of our platform's most frequently used features.

Insights

Decisions

Competitive analysis showed...

  • Weak iteration functionality
  • Manual step-through, as in traditional high-code
  • Poor fit for low-code and SaaS environments

Stakeholder interview told us...

  • Difficult to see data in and out of flow components
  • Current methods break workflows and require workarounds
  • Users lack integrated tools for data comparison and validation
Reduced Friction
Reduced test executions clicks by 40% per session, raising user productivity up to 28%

User quotes

Seeing the data directly through the flow has been a huge help. It's actually made my flows a lot more compact too, because I'm not stuck adding a ton of Assert connectors just to figure out what's going on.

- Assaí

No more stitching my flow!

- Bauducco

You have no clue how much time this will save me

- Digibee consultant
Competitive edge
Innovative visual debugger that utilizes existing execution data, providing a non-disruptive way to understand flow logic, including halts and sub-processes, a feature unmatched in the market.